Quick House Sale Companies: What To Do If You’re Unhappy
It’s always easy, with the benefit of hindsight, to wish you had undertaken more research before jumping in and trying to sell your home with the first company whose Google advert spoke to your needs. But since there are a lot of scammers and unscrupulous companies in this industry, it is vital to pick one with real reviews by real customers and to read any case studies and testimonials to get a balanced idea of the company’s values and trading style.
If you were unfortunate enough to have a bad experience with any company offering a quick house sale for cash, there are organisations who can help.
Property Saviour has been trading for many years and we have a well known presence in both our local area of West Yorkshire, and across England. We’re happy to let you talk to previous clients and we’ll make sure you are fully aware of the process and expectations of you throughout.
It may be that company you are dealing with has made you an unbelievable offer, got you to sign an exclusivity option agreement, and now you are not sure if the sale is still going ahead? Unfortunately there quite a few ‘sell your house fast’ companies that mislead and charge upfront valuation fees.
If you find yourself in this situation, we can help you to move on to the next chapter of your life. You really have two choices – either you can complaint to them and they may respond to your complaint in 28 days’ time or you can get have a chat with us regarding your plans. We understand that selling a property can be a very stressful experience, and we are here to make it a seamless process for you.
Property Redress Schemes and Industry Regulators
If you are not satisfied with your house buying firm, ensure that you follow their complaints procedure first.
If you are still not happy with their response to your complaint, you can then refer the matter to the following redress schemes and industry regulators.
- The Property Ombudsman
Property Ombudsman is a scheme for all Estate Agent and Property Buyers in England and Wales. This website includes list of its members and their Ombudsman Complaint Procedure.
- Citizens Advice Bureau
Public information services of Citizen Advice providing free advice on consumer rights. Please be aware that often Citizen Advice staff include trainee solicitors working as volunteers to gain real life experience.